Account strategy
Define the role across discovery, education, traffic, retention and CRM.
07 / ORGANIC SOCIAL
Social Media Management
Strategy, planning, production, daily operation and community learning across Instagram, TikTok, X and LINE—built around sustained customer relationships, not posting volume.
STRATEGYEXECUTIONLEARNING
WHEN TO TALK TO US
A good time to bring us in.
- 01
Posting continues without a clear business role
- 02
Platform plans are fragmented and learning is lost
- 03
Production, approvals and community response consume internal capacity
SCOPE
What we do
Bring us in for one defined stage or connect research, planning, execution, and improvement end to end.
Editorial & production
Design themes, short video, visuals and copy for each platform context.
Operations & community
Run publishing, monitoring, response and escalation with clear rules.
Paid & commerce connection
Extend strong organic signals into paid, landing pages, LINE and commerce.
WHO IT IS FOR
Designed for teams in these situations.
You need social tied to business outcomes
You want planning, production and operation in one team
You want organic signals connected to paid, commerce and LINE
PRACTICAL PLAYBOOK
How the engagement moves forward.
Each stage defines what we examine, what we decide, and what is needed to move forward.
Define one account role
State who the account serves, what it delivers and at what rhythm.
Build content pillars
Turn product, use cases, expertise and customer voice into repeatable formats.
Standardize production
Clarify ownership across monthly planning, weekly production, approval and response.
Measure downstream behavior
Connect engagement to search, site, LINE and purchase behavior.
DELIVERABLES
Outputs your team can keep using.
Research, decisions, and operating knowledge are documented so improvement can continue after the engagement.
Account strategy and KPI map
Content calendar and editorial backlog
Content assets and operating guidelines
Monthly learning report and next plan
ENGAGEMENT EXAMPLE
Social redesign for a D2C brand
Product-led posts perform inconsistently and commerce contribution is unclear.
Build pillars around use cases, needs and customer voice; validate in short video and extend winners into paid and product pages.
Evaluate saves, shares, branded search, product-page visits and assisted purchase together.
* This is an illustrative engagement model, not a performance claim.
MEASUREMENT
Agree how success will be judged.
Content CompletionSave / ShareCommunity QualitySite VisitAssisted CV
How this connects
Feed audience language into paid creative, SEO, FAQs and product decisions so social becomes a market-learning system.
FAQ
Questions, answered.
Can we start with limited assets?＋
Yes. We combine repurposing, lightweight shoots and creator or UGC programs.
Can you manage comments and DMs?＋
Yes, with agreed first-response scope, escalation topics and incident procedures.
Can organic and paid social be combined?＋
Yes. Organic response informs paid tests and both share one learning loop.
NEXT MOVE