03 / BUSINESS CHALLENGE

Improve conversion

Separate message mismatch, missing proof and interaction friction instead of redesigning everything at once.

DIAGNOSETESTSCALE

STRATEGIC PRINCIPLES

Three questions before choosing tactics.

Identify drop-off and anxiety by source, then test message, proof and form friction.

01

Segment by source

Do not average away different visitor intents.

02

Pair claim and proof

Place data, cases and mechanism beside decisions.

03

Test one variable

Keep tests small enough to preserve learning.

90-DAY ROADMAP

Test for 90 days. Then decide where to invest.

CRO · Copy · UX · Analytics

00—30

Behavior audit

Inspect source-level drop-off and form friction.

31—60

Priority tests

Test message, proof and CTA in sequence.

61—90

Pattern rollout

Roll validated patterns across priority pages.

DECISION METRICS

Metrics for decisions

CVRForm CompletionQualified InquiryRevenue / Visit

NEXT MOVE

Clarify the challenge and the right first move.

Discuss the challenge